Vacation Rental Management Made Easy
We manage the entire hospitality cycle for you and your vacation rental property!
Happy Guest. Happy Host.
The OnPoint Hospitality Cycle
We only accept bookings from guests which meet strict guidelines.
We vet potential guests diligently to avoid the bad apples: A false no is better than a wrong yes!
Listings and Bookings
We constantly optimize the vacation rental property listings to maximize occupancy and your profit.
We work with all major short-term rental platforms, such as Airbnb, HomeAway, VRBO and TripAdvisor.
We handle all guest interactions with lightning fast response times.
We provide 24/7 check-in support to ensure a happy guest and a fantastic hospitality experience.
We do an in-person walk-through and inspection to make sure everything is in excellent condition.
Guest Support 24/7
We handle all guest interactions before, during and after the stay to ensure a great hospitality experience and receive great reviews for your property.
We only work with professional cleaning companies, including linen service.
We personally monitor the cleaning crew’s performance after each cleaning effort to make sure everything is clean and tidy for the next guests.
We replenish consumables and essentials, such as bathroom and kitchen supplies – very important for the ultimate guest experience.
We make sure your property stays in A+ condition, which is very important to stay competitive and earn great reviews.
We only work with experienced and reasonable handyman services, which are licensed and insured.
We can also work with your handyman and contractors of your choice.
Hosting Fee and Services
The Hosting Fee (21%) includes the following Services:
- Guest Vetting and Bookings
- Listing Maintenance
- Guest Check-In
- Guest Check-Out
- Guest Support 24/7
- Replenishing Essentials and Consumables (from onsite storage)
- Listing Creation and Maintenance
The hosting fee is based on the nightly rate per booking charged to the guest.
- Any charges by contractors or services are billed directly to you, such as required handyman work, etc.
- Any additional services must be authorized by you before we get into action