Vacation Rental Management Made Easy

We manage the entire hospitality cycle for you and your vacation rental property!

Happy Guest. Happy Host.

 

 

 


The OnPoint Hospitality Cycle

Guest Vetting

We only accept bookings from guests which meet strict guidelines.

We vet potential guests diligently to avoid the bad apples: A false no is better than a wrong yes!

Listings and Bookings

We constantly optimize the vacation rental property listings to maximize occupancy and your profit.

We work with all major short-term rental platforms, such as Airbnb, HomeAway, VRBO and TripAdvisor.

We handle all guest interactions with lightning fast response times.

Guest Check-In

We provide 24/7 check-in support to ensure a happy guest and a fantastic hospitality experience.

Guest Check-Out

We do an in-person walk-through and inspection to make sure everything is in excellent condition.

Guest Support 24/7

We handle all guest interactions before, during and after the stay to ensure a great hospitality experience and receive great reviews for your property.

Cleaning

We only work with professional cleaning companies, including linen service.

We personally monitor the cleaning crew’s performance after each cleaning effort to make sure everything is clean and tidy for the next guests.

Restocking

We replenish consumables and essentials, such as bathroom and kitchen supplies – very important for the ultimate guest experience.

Maintenance

We make sure your property stays in A+ condition, which is very important to stay competitive and earn great reviews.

We only work with experienced and reasonable handyman services, which are licensed and insured.

We can also work with your handyman and contractors of your choice.


Hosting Fee and Services

The Hosting Fee (21%) includes the following Services:

  • Guest Vetting and Bookings
  • Listing Maintenance
  • Guest Check-In
  • Guest Check-Out
  • Guest Support 24/7
  • Replenishing Essentials and Consumables (from onsite storage)
  • Monitoring
  • Reporting
  • Listing Creation and Maintenance 

The hosting fee is based on the nightly rate per booking charged to the guest.

Additional Services:

  • Any charges by contractors or services are billed directly to you, such as required handyman work, etc.
  • Any additional services must be authorized by you before we get into action

We provide your guests with an outstanding hospitality experience, while ensuring optimal utilization of your short-term rental properties and maximize your return of investment.


We are local people working hard for you.

We are not just a call center passing along the lock-box code for the keys to your property to guests.


About the Team


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